Elegance delivered to your doorstep—find answers to your questions about our luxury footwear and refined service.
About Our Products
Our curated collections include bridal shoes for momentous occasions, sophisticated flats for everyday elegance, statement heels for evening glamour, seasonal sandals, plush slippers, and contemporary sneakers—all crafted with the finest materials and our signature attention to detail.
Our footwear follows standard Italian sizing. We recommend consulting our detailed sizing guide (available on each product page) and measuring your foot for precision. Should you require assistance, our style consultants are available via email at [email protected].
Each pair includes care instructions specific to its materials. Generally, we recommend storing shoes in their original dust bags, using protective sprays for delicate fabrics, and having leather soles resoled by professionals to maintain longevity.
Ordering & Payment
We accept Visa, MasterCard, JCB, and PayPal for seamless global transactions. All payments are processed through secure encrypted channels.
Absolutely. We employ industry-standard SSL encryption and never store your full payment details. For additional security, we recommend PayPal’s protected payment option.
To maintain our swift processing standards (1-2 business days), order modifications must be requested within 2 hours of placement via email. Include your order number and requested changes.
Shipping & Delivery
We offer two refined delivery experiences:
✈️ Express Curated Delivery: $12.95 (complimentary for orders over $200) via DHL/FedEx in 10-15 business days with climate-controlled protection.
🛳️ Complimentary Standard Delivery: Free for orders over $50 via EMS in 15-25 business days with eco-conscious packaging.
We serve style connoisseurs worldwide, excluding select Asian regions and remote areas. Duties are prepaid for most destinations—see our Shipping Policy for specifics.
You’ll receive a tracking number via email once your order dispatches from our atelier. Track your parcel in real-time through the carrier’s website or our order portal.
Returns & Exchanges
We offer a 15-day return window from delivery date for unworn items in original packaging with all tags attached. International returns must include the original customs documentation.
Email our style consultants at [email protected] with your order number and reason for return. We’ll guide you through our boutique-quality return process.
For hygiene reasons, slippers and customized bridal shoes with applied crystals cannot be returned unless faulty. All sale items are final purchase.
Customer Service
For personalized assistance, email [email protected]. Our Meridian-based team typically responds within 24 business hours.
Our VIP members enjoy exclusive benefits including pre-launch access, white-glove shipping, and extended return windows. Inquire via email about membership eligibility.
Our atelier ships from:
Manolo Blahnik Store
4605 Evergreen Lane
Meridian, US 39305
Walk beautifully,
The Manolo Blahnik Store Team