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At Manolo Blahnik Store (“we,” “our,” or “us”), your privacy is treated with the same reverence as our craftsmanship. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit flatssalestore.com (the “Site”).

1. Information We Collect

To provide our discerning clients with seamless service, we collect:

  • Personal Identification: Name, email address, shipping/billing address, phone number when you make a purchase or create an account
  • Payment Information: Credit card details (processed securely through our PCI-DSS compliant gateway), PayPal account information
  • Transaction Details: Purchase history, product preferences, and order information
  • Technical Data: IP address, browser type, device information, and Site usage patterns
  • Communication Records: Correspondence with our style consultants via email

2. How We Use Your Information

Your data enables us to deliver the Manolo Blahnik standard of service:

  • Process transactions with 256-bit SSL encryption
  • Curate personalized shopping experiences
  • Provide customer support through our style consultants
  • Improve our Site functionality and product offerings
  • Comply with legal obligations and prevent fraudulent activities
  • Send order confirmations and shipping notifications (marketing communications only with explicit consent)

3. Data Sharing & Disclosure

We maintain the discretion you expect:

  • Service Providers: Trusted partners assisting with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and IT security
  • Legal Compliance: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions, with confidentiality protections
  • Global Operations: Data may be transferred internationally, always with adequate safeguards

We never sell your personal information to third parties.

4. Data Storage & Security

Your information is protected with couture-level care:

  • PCI-DSS compliant payment processing with zero card data storage
  • Enterprise-grade 256-bit SSL encryption
  • Limited access to personal data within our organization
  • Regular security audits and vulnerability testing
  • Data retention only as long as necessary for business or legal purposes

5. Your Rights

As our valued client, you may:

  • Access, correct, or request deletion of your personal data
  • Object to processing or request data portability
  • Withdraw consent for marketing communications
  • Lodge complaints with regulatory authorities

To exercise these rights, please contact our Data Protection Officer at [email protected].

6. Cookies & Tracking Technologies

Our Site uses refined digital tools to enhance your experience:

  • Essential Cookies: Enable transaction functionality and security
  • Analytical Cookies: Help us understand client preferences (e.g., bridal shoes vs. sandals)
  • Marketing Cookies: Used only with consent to personalize offers

You may adjust cookie settings through your browser, though this may affect Site functionality.

7. Policy Updates

We may update this policy periodically. Continued use of our Site constitutes acceptance of the current terms.

8. Contact Us

For privacy inquiries:
Manolo Blahnik Store
4605 Evergreen Lane, MERIDIAN, US 39305
Email: [email protected]

Walk beautifully,
The Manolo Blahnik Store Team