Term and Conditions

Last Updated: [Insert Date]

Welcome to Manolo Blahnik Store (www.flatssalestore.com). These Terms and Conditions govern your use of our website and purchases of our exquisite footwear. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Website Access

You may use our website for personal, non-commercial purposes to browse and purchase our products. We reserve the right to modify or discontinue any aspect of the site without notice.

1.2 Intellectual Property

All content on this site, including text, images, logos, and product designs, is the property of Manolo Blahnik Store or its licensors and is protected by international copyright laws. Unauthorized use is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We make every effort to accurately display our products (Bridal shoes, Flats, Heels, Sandals, Slippers, and Sneakers). However, slight variations in color or texture may occur due to monitor settings or natural materials.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and refuse service without prior notice.

3. Orders and Payments

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to cancel any order before shipment.

3.2 Pricing

All prices are in US dollars. We verify prices before processing orders but reserve the right to correct pricing errors.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. Payment is processed at time of order. You represent that you are authorized to use your chosen payment method.

3.4 Sales Tax

Applicable sales tax will be added to orders shipped to jurisdictions where we are required to collect tax.

4. Shipping Policy

4.1 Shipping Areas

We ship worldwide excluding Asia and select remote areas. Some restrictions may apply based on destination.

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 days after dispatch)
• Free Shipping: For orders over $50 via EMS (15-25 days after dispatch)

All orders are processed within 1-2 business days.

4.3 Delivery

You are responsible for providing accurate shipping information. We are not liable for delays caused by customs, weather, or other unforeseen circumstances.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for unworn items in original condition with tags and packaging intact. For hygiene reasons, slippers marked “final sale” cannot be returned.

5.2 Return Process

To initiate a return:

1. Email [email protected] with your request
2. Receive RMA number and instructions
3. Ship items to: Manolo Blahnik Store Returns Department, 4605 Evergreen Lane, MERIDIAN, US 39305

5.3 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect the return. Original shipping fees are non-refundable.

5.4 Exchanges

Follow the return process, clearly indicating your preferred replacement (style, size, color). Price differences will be processed after we receive your return.

5.5 Damaged or Incorrect Items

Contact us immediately at [email protected] with photos. We will arrange a prepaid return label and expedite your replacement.

6. Customer Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining confidentiality of your login information.

6.2 Accurate Information

You must provide current, complete, and accurate information for all transactions.

6.3 Prohibited Conduct

You agree not to: (a) use our site for illegal purposes; (b) interfere with site security; (c) attempt to gain unauthorized access to our systems.

7. Limitation of Liability

Manolo Blahnik Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products. Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the site. Your continued use constitutes acceptance of the modified Terms.

10. Governing Law

These Terms shall be governed by the laws of the State of [Insert State], without regard to conflict of law principles.

11. Contact Information

For questions about these Terms or our products, please contact our Style Consultants at:

Manolo Blahnik Store
4605 Evergreen Lane
MERIDIAN, US 39305
Email: [email protected]